Customer Service

Shipping Policy

Lauren Jasmine offers worldwide delivery via Singapore Post.

For delivery within Singapore

POSTAGE RATES (SG) SINGPOST STANDARD SPEEDPOST ISLANDWIDE SERVICE
Order Amount (S$) 2-4 Days Same Day / Next Day Delivery
< 300 S$6 S$10
≥ 300 Free S$12


For delivery within Malaysia

POSTAGE RATES (MALAYSIA) SPEEDPOST AIR PARCEL SPEEDPOST EMS
Order Amount (S$) 7-16 Days 3-7 Days
< 300 S$15 S$30
≥ 300 Free S$45


For international delivery

POSTAGE RATES (INTERNATIONAL) SPEENDPOST AIR PARCEL SPEEDPOST EMS
Order Amount (S$) 7-16 Days 3-7 Days
< 300 S$25 S$40
≥ 300 Free S$55


Delivery Times
All orders are processed and shipped within 24 hours.

International Delivery (including Malaysia)
For deliveries via Speedpost Air Parcel and Speedpost EMS, online tracking is only available for selected countries. Where possible, we will update you with your tracking number.

International deliveries may incur additional taxes, customs duties and fees levied by the destination country. These additional costs are not included in the checkout total upon making your purchase. It is the buyer's responsibility to pay for these import fees in order to receive the shipment.

Refused Shipments
If you refuse a shipment from Lauren Jasmine, you are responsible for the original shipping cost, any Import Fees that are incurred on the package, and the cost of returning the package to Lauren Jasmine. This amount will be deducted from your merchandise refund.


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